Store Policy

Whimsy Woodpecker takes your privacy seriously. This Privacy Policy explains what information we collect, how we use it, and the choices you have. We are committed to being transparent and protecting your data. Information we collect can be broken down into two categories. Information You provide and information we may automatically collect.

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Information you provide may include:

• Contact & Order Info: Name, email address, shipping & billing address when you place an order

• Account Information: If you create an account (email, password, order history)

• Communications: Messages you send us via contact form, email, or social media

• Payment Information: Processed securely by third-party providers (we never store your full credit card details)

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Information we may automatically collect:​

• Device & Usage Data: IP address, browser type, pages visited, time spent on site

• Cookies & Tracking: Essential cookies for cart functionality and optional analytics cookies

• Referral Data: How you arrived at our site (e.g., from social media or search)

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We use this information to improve our website and understand how visitors use it.

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How We Use Your Information

To Fulfill Your Orders
Process payments, ship your handmade items, send order confirmations and tracking updates.

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Customer Service
Respond to your questions, handle returns or exchanges, and provide support.

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Website Improvement
Analyze how visitors use our site to make it faster, easier, and more enjoyable.

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Marketing (with your consent)
Send occasional emails about new products, collections, or special offers. You can unsubscribe anytime.

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How We Share Your Information

We never sell your personal information to third parties.

Service Partners and Why We Share

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Payment Processors: Securely process your payment. They handle and store card details so we never see or store them.

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Shipping Carriers: Ship your order and provide tracking. They receive name, address, and phone when needed.

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Email & Marketing Tools: Send order updates and occasional newsletters (only if you opted in).

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Website Hosting & Analytics: Keep the site running securely and understand visitor behavior (anonymized where possible).

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Cookies & Tracking Technologies

Essential Cookies: Required for the website to function (shopping cart, checkout, login). These cannot be disabled.

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Analytics Cookies: Help us understand how people use our site so we can improve it. Data is usually aggregated and anonymized.

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Marketing Cookies: Used only with your consent to show you relevant products or measure ad performance. You can opt out via our cookie banner.

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Data Security

We use industry-standard security measures to protect your information, including:

• Secure HTTPS encryption across the entire website

• Trusted, PCI-compliant payment processors

• Limited access to personal data within our small team

• Regular security reviews of our systems

While no method of transmission over the internet is 100% secure, we work hard to protect your data.

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Your Rights & Choices

Access & Update Your Data

You can request a copy of the personal information we hold about you or ask us to correct it.

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Delete Your Data

You may request that we delete your personal information (subject to legal or order fulfillment requirements).

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Opt Out of Marketing

Unsubscribe from our emails at any time using the link in every email or by contacting us directly.

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Do Not Sell or Share My Info

We do not sell personal information. You can still request confirmation of this or exercise your rights under applicable privacy laws (CCPA, GDPR, etc.).

To exercise any of these rights, please email us at whimsywoodperart@gmail.com and we will respond within a reasonable time.

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Children's Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately so we can delete it.

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Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make significant changes, we will notify you by updating the “Last Updated” date at the top of this page and, where appropriate, through other communications.